[With the federal government in transition, and high expectations for the Obama Administration to revolutionize how government uses the web and other technology to make its processes more open, interactive and effective, we thought it would be interesting to repost this white paper, which was recently posted online by the Federal Web Managers Council. The council is an interagency group of almost 30 senior web managers from the federal government, that includes web directors from every cabinet-level agency, several independent agencies, and representatives from the judicial and legislative branches. It serves as the steering committee for the Web Content Managers Forum, a group of nearly 1,500 government web managers across the country. These folks are on the front-line of how...